Project Description

Hardware Proposal

Describes the scope and requirements for the hardware proposal project.
Author

Chuck Nelson

Published

August 22, 2025

1 IT Hardware Proposal Project

Course: Introduction to IT Technical Support
Instructor: Charles H. Nelson
Objective: Prepare a professional proposal recommending computer hardware for office and mobile workers across three budget levels.

1.1 Project Overview

As an aspiring IT support technician, you will often be asked to recommend hardware for different types of users. This project simulates a real-world scenario where you must analyze user needs, research hardware options, and present a professional proposal to decision-makers.

You will be given two user stories—one for an office worker and one for a mobile worker. Your task is to recommend appropriate hardware for each user across three budget levels. You must justify your choices, compare alternatives, and present a clear recommendation.

1.2 User Stories

1.2.1 1. Office Worker: Maria, Financial Analyst

Maria works in a corporate office five days a week. She uses Microsoft Excel, Teams, and a proprietary financial modeling tool. She frequently joins virtual meetings and works with large spreadsheets. She needs:

  • A reliable desktop computer
  • Dual monitors
  • A secure and ergonomic setup
  • Fast performance for multitasking

1.2.2 2. Mobile Worker: James, Field Technician

James travels to client sites and works remotely. He uses cloud-based tools, video conferencing, and mobile apps. He needs:

  • A lightweight laptop
  • Long battery life
  • Mobile connectivity (Wi-Fi and optional cellular)
  • Durable and portable design

1.3 Budget Levels

You will prepare recommendations for each user at the following budget tiers:

  • Basic: $800–$1,200
  • Mid-range: $1,200–$2,000
  • Premium: $2,000–$3,000

1.4 Your Deliverables

You will submit a written proposal that includes the following sections:

1.4.1 1. Executive Summary

  • Brief overview of your recommendations and rationale

1.4.2 2. Needs Analysis

  • Summary of each user’s work environment and IT requirements

1.4.3 3. Hardware Recommendations

  • For each budget level, recommend:
    • Desktop or laptop model
    • Key specifications (CPU, RAM, storage, display, battery life, etc.)
    • Peripherals (monitors, docking stations, accessories)

1.4.4 4. Alternatives

  • Present at least one alternative per user and explain trade-offs

1.4.5 5. Final Recommendation

  • Choose the best option for each user and justify your decision

1.4.6 6. Budget Breakdown

  • Itemized cost estimates for each recommendation

1.5 Formatting Guidelines

  • Typed, professional format (Markdown, PDF, or Word)
  • Use headings and bullet points for clarity
  • Include links to product pages or spec sheets
  • Cite sources if needed

1.6 Grading Rubric (100 Points Total)

Criteria Points
Executive Summary 10
Needs Analysis 15
Hardware Recommendations 25
Alternatives & Justification 15
Final Recommendation 15
Budget Breakdown 10
Professional Formatting 10

1.7 Tips for Success

  • Use reputable vendors (Dell, HP, Lenovo, Apple, etc.)
  • Consider warranty, support, and upgrade options
  • Think like an IT consultant—balance performance, cost, and user needs
  • Be clear and concise in your writing
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